The operation was supposed to last five minutes. After looking at the server load, BlueFur recommended increasing the RAM to two Gig. I gave the go ahead and the procedure began. Adding RAM is normally a very easy thing to do – power down server, add new RAM, power server back on, back in business.
Somewhere during the reboot process, the server never came back up. Five minutes became ten, then twenty. It took an hour before BlueFur was able to bring the blog back to life. The server went down at the worst possible time. The Globe & Mail was over to take photos of me for an upcoming article on Internet advertising. It’s pretty hard to take a picture when there’s no blog to show. 🙂
Fortunately, BlueFur got the server back online just as the photographer finished setting up his equipment. Now that we’re back, I’m happy to report the server is working great. I want to thank Gary at BlueFur for staying on top of the situation. If you need web hosting, give them a shout. Use coupon code JohnChowRocks to get 15% off any services.